FLSMS key-words problems

[Gabriel BOMBAMBO]

I use the FLSMS 1.4.8, I tried to use the key-words but it didn't work. What I do ? Get the version 1.5.8 ?

Gabriel

Hi Gabriel

Keywords work fine in that version of FrontlineSMS.

What do you mean by "didn't work"? Have you set them up correctly, as per the instructions in the "Help" files? Have dates been set on the keyword, so perhaps it's expired? Give us a bit more information and we'll try to help.

Ken

Hi Ken,

When I click on "Create " button, no success.
But I can edit with and save. I can receive the message with the keyworks but not to send the message as auto response.
Sorry for my english.

Gabriel

Hi Gabriel

Are you seeing a "(No forms)" message appearing on the "Home" screen when you try to use your keyword? If so, there is a solution in the Forum here if you search for it. Let me know if you have any problems with that, or with finding it.

Ken

Hi Ken,

I didn't see a "(No forms)" message appearing on the "Home" screen. I will install the FLSMS in other PC, tomorrow morning and redo the keywords module.

Best,

Hi Ken,

I tried to use the keywords on other PC but no success. Please send to me the new version of FLSMS, maybe it will works.

I use a TIGO provider and a Sony Ericsson K750i.

Best,

Gabriel

Hi Gabriel

I've just re-activated your original request, so you should now have an email with a link to the latest version. To be honest, 1.4.8 was fine with keywords so I don't think this is going to solve your problem, which is likely somewhere in the set up of your keywords. Feel free to try and let me know how you get on! If you do still have problems then screenshots of how you've set up the keywords will be helpful.

Thanks!

Ken

Hi Ken,

I just solve the problem. There are some bugs in french version. I used the english version, it works !!!!!. Thanks. I will try with the kiswahili version tomorrow. Thanks for your replies.

By the way, please see what the problems with the french version

Best,

Gabriel