Reminders is still in Beta so there are still a few bugs, unfortunately. If you're working with Medic then ask Josh or Isaac if I were you. Dale Zak wrote this plug-in so would be best placed to answer your question, I suspect (Dale has done some work for Medic, too).
Let me know if you need any further help, or have problems connecting with Dale. Just send me an email or direct message in Ning and we'll go from there.
Hope you're well, sir.
It should be me thanking you, to be honest! You've been a great supporter and champion of our work since that meeting. It's great to have people like you on board.