FrontlineSMS allows you to text message with large groups of people anywhere there is a mobile signal.

Problems related to FL SMS software

My phone is detected but not conecting to Frontline SMS software it is only available in lower window of phones tab. I am using Motorola L6i mobile.

Tags: connection

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Permalink Reply by rajashekhar Joshi on November 19, 2009 at 12:20am

Hi Tom,

Ok, I will wait. Please intimate this problem to Alex when he comes back.

R N Joshi

Permalink Reply by kiwanja on November 19, 2009 at 12:29am

Hi Joshi

Silly question, but have you tried sending the Forms to the phones one-at-a-time rather than as a Group? This might be worth trying while we wait for Alex to return.

Ken

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Permalink Reply by rajashekhar Joshi on November 23, 2009 at 12:03am

Hi ken,

We meed to sent one form to a group of phones because if we do it for one by one phone then we will have same form many copies. This makes us difficult in analysing data as we have about 20 mobiles. So better to have single form loaded to all mobile phones. I will wait untill Alex comes back. Please pass this query to him and reply the solution.

R N Joshi

Permalink Reply by Alex Anderson on November 23, 2009 at 7:53am

Hi Joshi,

Is there any chance you could provide a log showing the forms failing to send? It sounds like either:
1) you have more than SMS device attached to FrontlineSMS, and forms only successfully send from one of them, or
2) the phone numbers for the phones which do not receive the forms are entered in a format that is not compatible with FrontlineSMS or your SMS device.

Cheers,

Alex