Anyone else using Sonim phones? Having trouble detecting phones.

[Debra Durham]

Hello. I was wondering if anyone was successfully using Sonim handsets - or if they had tried and failed. Admittedly, I am a brand new Frontline user, so it might just be something i haven't figured out yet. If anyone has experience they are willing to share, I would be very grateful.

Best,
Deb

[Florence Scialom]

Hi Deb,

Thank you for getting in touch about this. You can find a list of devices tested by the FrontlineSMS team here and a crowd sourced list of devices tested by FrontlineSMS users here. I cannot spot any testing done with Sonim handsets though, I'm afraid. 

For advice on connecting devices to FrontlineSMS you can check out the troubleshooting section of the help files, and also this guide on our website, too.

I hope this is helpful. Please do let us know how you get along, and feel free to ask if you have further questions.

Thanks and Best Wishes

Florence