FrontlineSMS allows you to text message with large groups of people anywhere there is a mobile signal.

Connecting Frontline to the Website

I am currently working on this website http://www.buildingbridges.co.ke and it has the UPDATES section, where one needs to put their contacts and later get alerts on on the location that they have selected. Frontline SMS comes in at the back-end section of the website where you put in the number of the phone (which i have). But i get stuck for a reason, I have never worked with Frontline SMS before and i have followed all the instructions that i got on how to activate it but still it gives me an error.

Thank you.

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Permalink Reply by Alex Anderson on May 13, 2010 at 4:42am

Hi Rukia,

Sorry to hear you are getting an error from FrontlineSMS. Can you give us some more details of when the error is occurring, and what the error message is? The more information you can give us, the better we can help.

Thanks,

Alex

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Permalink Reply by Rukia Sebit on May 13, 2010 at 5:18am

Thank you Alex,
This is the error that i am getting after putting in a number in the update section of the webiste:
Your Mobile Alert Request Has NOT Been Saved!

The system was not able to process your confirmation request!

This is after i have synched with ushahidi.com (http://wiki.ushahidi.com/doku.php?id=how_to_use_ushahidi_alpha#how_...).

Does this make any sense to you??

Thank you

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Permalink Reply by kiwanja on May 13, 2010 at 6:27am

Hi Rukia

I'll quickly jump in here - I think Alex is out of the office at the moment.

Are you adding your information into the Ushahidi website? If you are getting an error message from your Ushahidi site, then you'll need to contact them for support. The only thing FrontlineSMS is used for with Ushahidi is to forward *incoming* text messages - anything related to problems with the website need to go to Ushahidi.

I hope that helps.

Ken