FrontlineSMS allows you to text message with large groups of people anywhere there is a mobile signal.

Does Forms App work with a short code?

I tried searching the forum for an answer to this question but haven't found anything.

Does anyone know if FrontlineForms will work properly when a dedicated short code (such as "1234") is entered into the Server Phone number in settings of the Forms application on the phone?

Many thanks.

Best,

Ryan

Tags: code, forms, short, shortcode

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Permalink Reply by Alex Anderson on August 10, 2010 at 6:17am

Hi Ryan,

This shouldn't be a problem - FrontlineForms can work with a local server number or international server number, so a shortcode should work also.

Out of interest, why are you looking at using a shortcode for FrontlineForms? Are you getting preferential rates on mobile-originated SMS?

Alex

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Permalink Reply by Ryan Gonzalez on August 10, 2010 at 6:24am

Hi Alex,

Thanks for your reply. My project team is considering different models so that form submitters aren't charged for sending SMS out. We are developing proposals to different Namibian telecom companies to see if they can support us with a toll free number or short code.

We are going to be piloting this system in the Omaheke region of Namibia over the next few months to collect data on OVC (orphan and vulnerable child) well-being using a closed system of preselected messengers with the form installed on their phones. I could see how a short code wouldn't necessarily be needed for this type of system initially, but if we are able to demonstrate "proof of concept" with this project, we eventually hope to open it up to anyone and the use of a short code could make this system more accessible to all.

Do you have any thoughts?

Best,
Ryan

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Permalink Reply by Alex Anderson on August 17, 2010 at 6:06am

Hi Ryan,

Clickatell offer shortcodes in Namibia, and you can have a look at the pricing here http://www.clickatell.com/pricing/shortcodes.php, and you should be able to use this with FrontlineSMS. It doesn't say they have reverse-charged shortcodes, but it's worth asking.

If you get a shortcode directly from an operator, you might need to do a bit of work to integrate with FrontlineSMS, but it's normally not complicated, and you can get help and advice from the developers mailing list.

Hope that helps,

Alex