I know it's been quite a while since you posted this, but I'm working on a vaccine reminder system project in India and we've been running into the same issue - our GSM modem (an EDGE Flycard) keeps "hanging up" and stops sending messages to FSMS. Did you ever find a solution to this issue? I'm considering replacing the modem, but if there's an alternate solution that doesn't involve spending an additional $150+, I'll take it!!
Thanks for your help!
Your program sounds interesting and sorry to hear you are having troubles. Can you tell me, what version of FrontlineSMS are you using and what OS (Windows, Mac, Linux)? What do you find fixes the issue, a reboot of the system or restarting the modem?
Thanks for your response! I'm using the latest (non-beta) version of FSMS with the PatientView plugin on XP. We actually found another modem that we can use for this, which has solved the problem for now, but I'm still curious to see what the issue was, because that Flycard modem would be much more convenient if we could get it to stop hanging all the time! We've found that both rebooting the system and restarting the modem is necessary, although in our particular case, any time we want to close and open FSMS, we also have to uninstall then reinstall the modem (that's the only way for us to get the Flycard to work with FSMS, interestingly enough.)
Glad to hear you have another modem and it's now working. I wonder since you had some issues getting the Flycard to work with FLSMS (uninstall/reinstall) that maybe there's a driver issue with that modem - or maybe a different Flycard? Unfortunately I don't have any experience with that type of GSM modem.
In any case, best of luck with your project. Let us know how it goes.