FLSMS has been working until today. Now when form is sent to phone it appears as text message like this:
And this message does not appear in message dialog on the FLSMS software any more. There is no record of form being sent
L'appareil que vous utilisez pour envoyer des messages, et le téléphone du destinataire du SMS doivent tous deux être Forms-compatibles . Est-ce que Forms fonctionnant sur le téléphone?
Avez-vous lu les fichiers d'aide FrontlineForms pour s'assurer que vous suivez la procédure correctement?
I'm not quite sure where you've got to - have you checked out the help files on FrontlineForms just to make sure you're following the steps correctly?
New forms are sent to the phone via SMS, and the user then goes into the Forms app to pick up the new form itself. Not sure I've understood you correctly?
when the user receives the "There is a new form available" SMS, he has to go in the mobile application and request forms from the server.
Make sure he stays on the application when waiting for the reply.
More problems, I had two laptop which both worked with FLSMS now both have same problem when sending forms,
I tried sending log to but the software was unable to do this as FLSMS send error sending.
I uninstalled the software from my phone with the plan to reinstall however when I clicked on the link to download the generic version the page is no longer found. (my nokia is not on list given)
This means I no longer have frontlineSMS on my phone and unable to reinstall it.
Please advise how to fix
Not sure what the problem was but did several reinstalls (phone and computers), resetting phones etc and lots of support from FLSMS team and forum members both computers and all phones now working.
Thanks for letting us know - really glad to hear that you managed to get things working! Feel free to let us know if you need any further help.
All the Best,