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Thanks for your answer. I did try unchecking the SSL box but my email provider requires it to access the server.
I was connected ok to the Internet via the Huawei E173 modem The connection was available at the top of the devices list.
Before we get Alex (our lead developer) onto this, I'd be curious whether or not FrontlineSMS can connect to that email account via a 'regular' Internet connection. If you unplug the GSM modem (assuming you have a wi-fi or fixed connection to the Internet) and then try, does that make any difference? There could be an issue connecting to the Internet through the GSM modem (the fact it appears on COM10 in the working section only indicates that FrontlineSMS can see it on your local machine, not that it has a fully working connection to your mobile network).
Let me know if that helps at all!
I do have a wireless connection that is working How do I get FL to use it?
The GSM modem can access the Internet by a software provided by the carrier but it conflicts with FL if i have both working.
If I can get FL to use my regular connection I guess that would be fine
Okay, that's a great question. =) If you start up FrontlineSMS with the computer only connected to wi-fi, does it connect okay to your email account? I *believe* it should, but this will certainly be a question for Alex if not. It will connect to other Internet services through wi-fi.
Let me know, and we'll escalate it if not.
Hi Edwin!! Good point!! I´ll check that out
Thanks everyone who has been most helpful for helping me figure out how to configure my email accounts.
Finally the issue was my email provider. So I changed the MMS email setting account to a GMAIL one and that works perfectly.
The regular email that triggers from a Keyword worked ok with my email provider which is Tierra.net