Frontline & Macbook with mountain lion OS

[Amos Doornbos]

Hello

I've tried a number of times downloading the Frontline Installer, which works fine.  However, when I click on it to install Frontline onto my mac, a message appears stating that the installer is damaged and requires me to eject it. 

I'm running a Macbook pro with the latest OS (mountain lion).

Any suggestions?

cheers

amos

[Amos Doornbos]

Hi Sila

I went to the download page on the website - http://www.frontlinesms.com/the-software/download/ - and clicked on the MAC link and the download began immediately.  I believe it is version 2, but I could be wrong.

cheers

amos

[Vaneyck Seme]

Hi,

We are testing it on our macs and we will let you know how it goes. But you can try and re-download the file.

Thanks

[Amos Doornbos]

Hi Seme

I tried again, however still had the same problem.  I've attached a image of the window that pops up.

cheers

amos

[Sitati Kituyi]

Hi Amos,

In OSX 10.8, Apple introduced a new security feature called Gatekeeper which prevents installers from downloaded disk images from running unless they are from 'trusted partners'. We're looking into how we can be added to this list, but for now, the workaround is as follows:

• Open system preferences
• Click on Security & Privacy 
• Under the General tab, change the 'Allow applications downloaded from' setting to 'Anywhere'

You can revert this to its previous setting after running the FrontlineSMS installer.

Thanks,

Sitati

[Amos Doornbos]

Hi Sitati

Thanks for this - it has worked!  

Many thanks

amos