Is there a quick way to send to a message to numerous numbers?

[Mark Howlette]

hello all,

i'm running version 1.6.16.3 as i havn't had a chance to download, install and play about with 2.0.3 yet sorry.

i just wondered if there is a quick way to send a message to numerous contacts in either version of Frontline? can i copy and paste some numbers from an e-mail say? to add each number as an individual contact could be very time consuming.

many thanks,

Mark

[Geoffrey Muchai]

Hello Mark,

Unfortunately there is no way to send a message to multiple numbers who are not yet saved as contacts. To save a contact quickly, all you need is their name and their number.

A shortcut to adding multiple contacts at the same time is to import them as a csv file.

In version 2, you can easily send messages to contacts without first saving them as contacts.

Regards,

Geoffrey

[Mark Howlette]

Hi geoffrey

thanks for the reply.

i've just downloaded 2.0.3 but i cannot see where to import contacts as a csv file and there is nothing on the help section of the software. can you advise how to do this please?

kind regards,

Mark

[Mark Howlette]

Thanks Sila, much appreciated!

[Mark Howlette]

i'm now having problems importing a csv file sorry. i'm getting the error message '0 contacts were imported; 82 failed Download failed contacts (CSV)'

in what way should the numbers be displayed in a csv file do you know?

thanks in advance

Mark

[Geoffrey Muchai]

Hello Mark,

What are the column names of the csv file you are trying to import. Kindly attach a sample file containing a snippet of the contacts you are trying to import.

Regards,

Geoffrey

[Mark Howlette]

hi geoffrey

i've attached a csv file with just a couple of numbers in. i made the CSV file in Google Docs just so you know.

Many thanks,

Mark

[Geoffrey Muchai]

Hi Mark,

From the csv, the column names FrontlineSMS expects have not been defined. The fields need to have the following column titles:

Name, Mobile Number, E-mail Address, Notes

Kindly reformat your csv file and retry it

Regards,

Geoffrey