FrontlineSMS allows you to text message with large groups of people anywhere there is a mobile signal.

Issues when viewing messages by groups

Hey again,

Still testing out FLSMS before we give it to our radio partners. Could do with a few clarifications on the viewing by groups function in the message history screen:

1.) When I create a new group, even though it has no contacts assigned to it, its message history includes all the messages I have so far received via FLSMS. I would have expected that it should be empty until contacts are assigned, whether by keyword or manually? Am I misunderstanding the function? See attached screenshot where I have highlighted the subgroup "NGO". As you can see, it shows a full message history, despite the fact that the group has only just been created and there are currently no contacts assigned to that group.

2.) I also notice that when I click on any subgroup (apart from the umbrella group "contacts"), the sorting functions (by date, status, sender, recepient etc) are disabled. Although the indicator arrows change direction, the actual message view remains static. Likewise, when I click to view "page 2", nothing actually changes. The umbrella group - "contacts" - is the only group where this functionality is operating as expected.

Any advice appreciated.

Thanks

Kate

Tags: groups, sorting

Attachments:

Doc1.pdf, 197 KB

▶ Reply to This

Replies to This Discussion

Permalink Reply by Laura Walker Hudson on August 8, 2011 at 6:19am

Kate

Thanks so much for reporting this. I would say that you've identified a bug - for which thanks so much! I will check with our developer team whether this is something we've got a fix for which could be released swiftly - our lead developer is out until Wednesday, though.

I'll get back to you as soon as I can.

Best wishes

Laura