I work at a non-profit, and we are testing the FrontlineSMS system as an option to use in field reporting. I conducted an in-office test of the FrontlineSMS system where I had 10 people text in a predetermined number set for 10 days. There was one day where FrontlineSMS simply did not receive the messages. I was trying to figure out if there was a breakdown in the mobile service or with the Frontline software. So, I called the mobile service provider we are using and they confirmed that I did receive text messages that day- so the breakdown is most likely with the Frontline sofware. Has anybody experienced this problem before? Are there any remedies for this?
There is discussion here
which may be of interest
Faisal - thank you very much for highlighting this discussion to Nick!
Nick - thanks for getting in touch about this, and sorry to hear you've had this problem. The link Faisal has provided shows a discussion with some suggestions based on other user's previous experiences of this issue. I hope this helps - please feel free to add your own comments / questions there.