Update: I tried this Modem on my wife's computer:
The OS struggled to detect/install the device, but managed to get it half working and FLSMS still worked!! We'll done for that, sucks for mac's though.
Any ideas, or should I just run this software on a windows machine?
Congratulations for getting this going. We're in the process of adding some text to the download screen notifying Mac and Linux users that there are often more technical steps required to get FrontlineSMS running. In short, yes - if you can run this on a Windows machine things will be simpler. Ironic, really, but it's all about how ports are blocked and how easy it is to identify and resolve it.
Any idea how to unblock the ports?
From "System Profiler" it detects my USB modem. Here's the info:
BSD Name: en3
Product ID: 0x14ac
Vendor ID: 0x12d1
Speed: Up to 480 Mb/sec
Manufacturer: HUAWEI Technology
Location ID: 0x24100000
Current Available (mA): 500
Current Required (mA): 500
Good to know that you have used FrontlineSMS before in Uganda. Am trying to set it up on my laptop but having trouble on which modems to use, did you use Airtel internet modems or your phone with an Airtel simcard?
What has been your experience with the other network in uganda?
Hope to hear from you then get frontline running on my laptop.
Back in the US, I've been trying to get my Huawei E1550/E1750 modems which I unlocked while in Nairobi (Zain/Safari) in order to use them on my windows part of my MAC. I'm able to send out without a problem using my AT&T sim card, but not receive. From the other posts i've turned off all other software as well. Funny though the number that is popping up as the sender # is a long number (353558041429325). The same number while I was testing it at the ihub. Any advice?
I'm trying to get a few modems up and running for a humanitarian studies training course here in boston MA :)
Many thanks, Jennifer
I've just tried installing a Huawei E1550 modem in the following configuration:
OS: Windows XP/SP3
FLSMS ver: 18.104.22.168
FLSMS is detecting the E1550 on two ports, shows a "Failed to connect" error on one, and hangs on "Detected" on the other.
The SIM card I used works with the Motorola PEBLU6 I've been using up till now. I'm wondering if the E1550 is looking for a SIM with data service activated (if that even makes sense). The SIM I'm currently using only has voice/SMS.
Or what else might be the problem?
Did you fully install the device manager software on the modem? It should try to auto-install.
I've been using the same modem successfully when the data service is disabled, so it shouldn't be that.
As Alexis mentions it seems to happen with Huawei E Series I have an E173 and Frontline SMS detects it twice. It works ok for me so I just ignored it.
Laura and others -
Thanks for responding.
The device manager software is installed and just to be sure I've just uninstalled and reinstalled it again. I suspect the modem isn't recognising the SIM, as on launch the device manager software gives me the following error: "The SIM/USIM card has not been detected or is invalid".
The device is also visible in the device manager Device List, but nothing happens when I click on it.
Does sound like the SIM. Could it be locked?
One other thought - I've noticed FrontlineSMS can crash with some modems, like with my current E173, but always eventually gets there and gets through the detection/connection phase if you keep going - like after two-three times it manages it. Just a thought.