FrontlineSMS allows you to text message with large groups of people anywhere there is a mobile signal.

Routing error in US

Hi fellows:

I am new to FLSMS and I am in the US using Clickatell as a gateway to FLSMS. I am able to send messages but they error out and do not get to the destination due to Routing Error. I read some of the postings on this Forum and by applying them they helped me get to where I am right now (i.e the messages are no longer failing like before and now they are marked SENT). The problem is right now I need to deal with the Routing Error. I learned from Clickatell support and coverage website: http://www.clickatell.com/pricing/basic_coverage.php that the US is not in the MO (Two way) country list. I have a Central API Small Business account does that mean I am going to have problem receiving messages? Any more ideas about correcting the routing error?

Thanks,

Jack

Tags: Routing, error

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Permalink Reply by kiwanja on August 17, 2011 at 4:51am

Hi Jack

Users have had problems with Clickatell in the US in the past. IntelliSMS is also supported in FrontlineSMS and doesn't have the same routing issues. Might be worth trying that, if it's an option? They give you five free test SMS when you sign up, so you can experiment without spending any money.

Other than that, only Clickatell can resolve the routing issue unfortunately.

Let us know what you do, and if it gets round your problem.

Cheers.

Ken