Which phone/modem are you using here? Or is there one built into the laptop?
I am having trouble with a Huawei E1800 on a Windows 7 machine. I have used this same modem on XP successfully , but had to run the Mobile Partner software that comes with the modem for internet connection.
On the W7 machine I had no luck. I tried installing the above drivers, but some problems were reported by w7 (saying that the driver install software was not properly installed). All the same no luck.
Is there any advice on how to troubleshoot these problems?
Is there a dedicated E1800 driver for Windows 7? I know when Vista came out most manufacturers had to issue new drivers. Have you checked with Huawei?
Yes I have checked. There is a "client software" which I did not try. However I do not think it is a driver problem because actually the modem works for internet connection. The software that comes with the modem sees it and works with it. The problem is that FLSMS cant see it, or actually it does detect a modem and tries different speeds but cannot connect to it.
I saw a post from Andrew saying to make sure that no other software is locking the port (I think that was related to a Mac). However in the past I have always used FLSMS together with the software that comes with these modems used for internet connection. All I do is make sure it is not connected to the internet and set the option to store SMS messages on the SIM card.
I was wondering if anyone encountered this before and how to troubleshoot.
The drivers I see on the Huawei site are not the kind of drivers that I am used to (.inf files etc).
Just wondering how you were getting on here? Although I know you say you've left the software which comes with the modem running in the past, it does sound as though it's locking the port. Have you tried shutting every other program down that accesses the modem, and then starting FrontlineSMS? Also, is there PIN protection on the modem or the SIM you're using? If there is, that will halt FrontlineSMS as it tries to connect. If there is a PIN you'll need to remove it, either through the modem software or by putting it into a regular phone.
Let me know if you resolve this!
Hi Ken. We never found out what the problem was. We installed on another computer with Vista and its working.