"Hello Alex
Ah, that makes sense. Thanks! I suppose typically you're not trying to encourage users to downgrade anyway, so no worries.
Yes, essentially the root problem was not successfully connecting our Samba 75 Modem to v 2.2.1, hence the…"
FrontlineSMS allows you to text message with large groups of people anywhere there is a mobile signal.
Amanda Atwood's Discussions
Problems with FrontlineSMS + Samba75 Modem
5 Replies
Hello FrontlineSMSI have used your software for many years, with much success, thank you!I've recently changed from one Windows XP computer to another, and tried to install the latest version of…Continue
Tags: up, start, samba75, error
Started this discussion. Last reply by Amanda Atwood May 14.
FrontlineSMS stopped receiving messages using Samba 75 modem
13 Replies
Hello All Sorry to bother you with this query. I've had a look on the Ning and see a few similar queries, but don't see one that answers it. Basically, FrontlineSMS has stopped receiving messages. We…Continue
Tags: stop, receiving, modem, gsm, samba
Started this discussion. Last reply by Florence Scialom Apr 26, 2012.
Installing FrontlineSMS on Linux Ubuntu
1 Reply
Hello AllI've seen a few posts about this - and I think the installer recently mentioned is a great idea. Whilst that is still in the works, I thought I'd add my few hints to the forum - compiled by…Continue
Started this discussion. Last reply by Alex Anderson Dec 3, 2009.
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Alex Anderson replied to Amanda Atwood's discussion Problems with FrontlineSMS + Samba75 Modem"Glad to hear it!
This works because between each version of FrontlineSMS, the database structure changes. This process should not present problems when upgrading, but we haven't implemented support for downgrading versions - sorry!
Am I…"
Amanda Atwood replied to Amanda Atwood's discussion Problems with FrontlineSMS + Samba75 Modem"Hello AlexSince we don't really keep any contacts or messages or anything in our database, I'm not too sure why changing that folder's name made such a difference, but it did!I renamed the folder, started FrontlineSMS again, and my…"
Alex Anderson replied to Amanda Atwood's discussion Problems with FrontlineSMS + Samba75 Modem"Hi Amanda,
If you have installed 2.2.1 and then reverted to 2.1.3, you will find that your database is no longer compatible with the older version of FrontlineSMS.
The quick solution to this is to stop FrontlineSMS and then rename the directory…"
Laura Walker Hudson replied to Amanda Atwood's discussion Problems with FrontlineSMS + Samba75 Modem"Hi Amanda
Apologies for the delay in replying, our developers are on the case and will come back to you ASAP.
Laura"
Amanda Atwood posted a discussionProblems with FrontlineSMS + Samba75 Modem
Hello FrontlineSMSI have used your software for many years, with much success, thank you!I've recently changed from one Windows XP computer to another, and tried to install the latest version of FrontlineSMS to use there. It installed fine, but despite multiple attempts I couldn't get it to connect to our Falcom Samba75 GSM modem, so I uninstalled v 2.2.1 and tried again with v 2.1.3 (which had been working perfectly on my previous computer).This version now can see the Siemens modem, but when…See More
Florence Scialom replied to Amanda Atwood's discussion FrontlineSMS stopped receiving messages using Samba 75 modem"Hi Paul
Thanks for your patience on this. I've just emailed you some further information on this issue, and I hope we can get your system running smoothly again as soon as possible.
Best
Flo"
"Hi Flo,
I have sent my logs through already.
I'm sorry to hassle you but It's happened again and now I need to go and get another SIM. At this rate I need to replace the SIM every 48 hours. Can you help me! We have been using FLSMS since…"
Florence Scialom replied to Amanda Atwood's discussion FrontlineSMS stopped receiving messages using Samba 75 modem"Hi Paul,
Thanks for getting in touch. I am really sorry to hear that you continue to have this issue. Our developers are currently testing out a few different options which will hopefully solve this problem. It would be helpful if you could please…"
"Hi Flo,
Have the developers found a solution for this issue yet.
I am already on my third SIM and now I am off to get my fourth after just 6 days.
Once more, the SIM just stops receiving. I am able to send via FLSMS.
If I take the SIM out and put it…"
Florence Scialom replied to Amanda Atwood's discussion FrontlineSMS stopped receiving messages using Samba 75 modem"Hi Amanda
Thank you so much for letting us know that your system is now working again - that's great news! \o/ And thank you very much for Paul to offering further advice here, too - its much appreciated.
As Alex suggested via email, the…"
Amanda Atwood replied to Amanda Atwood's discussion FrontlineSMS stopped receiving messages using Samba 75 modem"Thanks Paul! And thank you Flo and the FrontlineSMS team for looking into this. At their suggestion we actually got a new SIM card yesterday and tried it out - and as predicted it is working perfectly with FrontlineSMS again. I'm so curious as…"
"Hi Amanda,
Exactly the same problem. Suddenly my SIM was not able to recieve messages after 8 months.
Unattach modem
Reattach modem
System reboot
Put SIM into mobile phone (able to recieve)
Put different SIM into Modem (able to…"
Florence Scialom replied to Amanda Atwood's discussion FrontlineSMS stopped receiving messages using Samba 75 modem"Hi Amanda,
Thanks for your reply. Great to hear the SIM card tip helped; this means the problem must be with the SIM you usually use.
If you could send along your more detailed logs that would be helpful (just to let you know, I haven't…"
Amanda Atwood replied to Amanda Atwood's discussion FrontlineSMS stopped receiving messages using Samba 75 modem"Thanks Flo
That was a good idea - I tried another SIM card and was able to both send and receive no problem.
I then put the SIM card we usually use back in, and again can send but not receive - meanwhile messages to that SIM card can be received on…"
Florence Scialom replied to Amanda Atwood's discussion FrontlineSMS stopped receiving messages using Samba 75 modem"Hi Amanda,
I've spoken with Alex about this, and we're in fact going to need to see more detailed logs from you in order to try to identify this problem. To increase the file size of the logs you send through you will need to do the…"
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