If you don't mind please delete unnecessary messages from the modem using the mobile partner app. This is to ensure that there is enough space in the SIM and modem memory to receive incoming messages.
"Sad to report, but we are experiencing a similar issue. We are using FLSMS 22.214.171.124 and alternating our testing between a Huawei e173 modem and a T-Mobile broadband usb modem to little avail. We are trying to send/receive forms…"
" The Frontline software received a message from me yesterday but then failed to receive others. I've tried sending and receiving messages with the mobile partner software running and closed and have not been able to consistently receive…"
Thanks for the response. From the logs you have sent (especially the error log) it is a bit hard to deduce what the problem is because it doesn't have a lot of information. By any chance are you using your modem provider software (for…"
" Modem make/model: Huwaei E160FrontlineSMS is receiving messages from the SIM carrier (T-mobile) and has received one of multiple messages that were sent from a single phone but is not receiving messages from any other phone that we have tried.…"
I have a couple of questions for you,
1.What is the model of the modem that you are using with FrontlineSMS?
2.Was FrontlineSMS initially receiving responses before it stopped or it has never received
Why are you interested in FrontlineSMS? How did you hear about it? (To help us filter out spammers, we need as MUCH detail as possible, else we may not be able to approve your request. If you'd rather not share this information openly please email email@example.com before joining)
I am conducting a quick safe water and sanitation questionnaire using FrontlineSMS in several parts of Haiti. I heard of and would like to use FrontlineSMS because of Water Missions International would like to measure comprehension of their WASH promotion efforts.
Tell us about you. (Please also add an image to your profile)
I am an undergraduate student at the College of Charleston in SC, USA. I am doing an independent study for credit with Water Missions International, which is a non-profit that has a goal of providing safe sustainable water to all people.