FrontlineSMS

FrontlineSMS let users send, receive and manage SMS over a mobile network.

Geoffrey Muchai
  • Nairobi
  • Kenya
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Geoffrey Muchai's Discussions

How to turn up the Modem Logging level of FrontlineSMS version 2

Turning up the modem logging level is useful to the support team because it generates more logs detailing the intricacies on how the application interacts with connected modem devices. This kind of…Continue

Started Jul 10, 2013

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Latest Activity

Geoffrey Muchai replied to Djibo Mahaman Sabiou's discussion Fatal error startint FLSMS
"Hi, Thank you for posting the sending the stacktrace. I recommend two approaches to fix the problem. First of all, delete the following folder: C:/Users/NUTRITION/AppData/Roaming/Microsoft/Windows/FrontlineSMS Once you have deleted it, try…"
Feb 18
Geoffrey Muchai replied to Richard Weissel's discussion Pending messages seem to be stuck
"Hi Richard, At the moment it is not possible to cancel sending of messages but you can disable the route followed by restarting the application. This will result in the pending messages being marked as failed. Once that happens, you can find out…"
Feb 14
Geoffrey Muchai replied to Djibo Mahaman Sabiou's discussion Fatal error startint FLSMS
"Hi Djabo, From your screen shot, I note that the application asks you to enter your details so that it can forward the logs to us. If the computer has an internet connection, kindly enter your details and send that instead. If this isn't…"
Feb 13
Geoffrey Muchai replied to Djibo Mahaman Sabiou's discussion Fatal error startint FLSMS
"Hi Djibo, I am sorry to hear that you are having problems with FrontlineSMS. Could you send us your logs so that we can find out why FrontlineSMS shows that error message. Regards, Geoffrey Muchai"
Feb 12
Geoffrey Muchai replied to Laura Walker Hudson's discussion Introducing FrontlineCloud Beta!
"Hi Nkurunziza, I apologize for the late response to this. Just to get an idea of the context where this is happening, are you sending a quick message or creating an activity? If you are creating an activity, which type of activity is…"
Jan 13
Geoffrey Muchai replied to mario murithi's discussion frontline sms on web based applications
"Hi Mario, Just to add onto what Vaneyck has stated, you cannot connect FrontlineSMS version 2 directly to your Mysql database. This functionality is, however, available on version 1. I hope this will clarify the issue even further. Cheers."
Jan 6
Geoffrey Muchai replied to Laura Walker Hudson's discussion Feedback on the beta release of FrontlineSMS Version 2 for Linux
"Hey Dot, Have you been able to try the application using a modem?  Kindly upload the logs so that I can identify what the problem is with the application Geoffrey"
Nov 4, 2013
Geoffrey Muchai replied to Laura Walker Hudson's discussion Feedback on the beta release of FrontlineSMS Version 2 for Linux
"Hi Dot, We have not tested FrontlineSMS version 2 with Nokia handsets and so I cannot guarantee that you will be able to connect to it. Also, confirm that the user you are running the FrontlineSMS process in is part of the dialout group as this…"
Oct 31, 2013
Geoffrey Muchai commented on TETKA Jean Brice's blog post Barcampathon Africa Initiative: OPEN SOURCE FOR SOCIAL CHANGE
"Hi Jean Brice, I think this is a great idea and will share it with some of my other developer friends. Geoffrey"
Oct 29, 2013
Geoffrey Muchai commented on TETKA Jean Brice's blog post Current Deployment for Election: Problem with FLSMS 2
"Hello Jean, I am looking into your logs and so I will get back to you once I find out what the problem is. Geoffrey"
Oct 3, 2013
Koome Kithinji M'Agere left a comment for Geoffrey Muchai
"Another query...it seems of the almost 8000 contacts on the list I sent only 6893 have made it onto my contacts list...I created a group to send messages to but if I delete the group it seems to also delete the contact from the main contacts…"
Sep 10, 2013
Koome Kithinji M'Agere left a comment for Geoffrey Muchai
"Thanks Geoffrey."
Sep 10, 2013
Geoffrey Muchai left a comment for Koome Kithinji M'Agere
"Hi Koome, Kindly send your logs to support@frontlinesms.com and the developer on support will investigate the problem. Regards, Geoffrey"
Sep 10, 2013
Koome Kithinji M'Agere left a comment for Geoffrey Muchai
"I'm using a Safaricom modem. "
Sep 10, 2013
Geoffrey Muchai left a comment for Koome Kithinji M'Agere
"Hi Koome, What kind of connection were you sending the message through?"
Sep 10, 2013
Koome Kithinji M'Agere left a comment for Geoffrey Muchai
"Hi Geoffrey, Just wondering why a large quantity of the SMS I sent yesterday failed to deliver. I sent 900 SMS but 476 Failed to be sent..any ideas??"
Sep 6, 2013

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At 7:14am on September 10, 2013, Koome Kithinji M'Agere said…

Another query...it seems of the almost 8000 contacts on the list I sent only 6893 have made it onto my contacts list...I created a group to send messages to but if I delete the group it seems to also delete the contact from the main contacts list....????

At 7:12am on September 10, 2013, Koome Kithinji M'Agere said…

Thanks Geoffrey.

At 6:36am on September 10, 2013, Koome Kithinji M'Agere said…

I'm using a Safaricom modem.

At 5:40am on September 6, 2013, Koome Kithinji M'Agere said…

Hi Geoffrey,

Just wondering why a large quantity of the SMS I sent yesterday failed to deliver. I sent 900 SMS but 476 Failed to be sent..any ideas??

 
 
 

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