"Hi Jonathon,
We're happy to leave this query here on the forum in case other users are able to help with this, but I'm afraid our developer team is unable to provide any additional free support since you are using FrontlineSMS for a…"
FrontlineSMS allows you to text message with large groups of people anywhere there is a mobile signal.
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Johnathon Hunter
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Johnathon Hunter's Discussions
GSM/SMS Pool Compatibility with FrontlineSMS
27 Replies
Hi everyone,I'm looking at alternative methods to buying single SMS dongles. I've come across GSM/SMS pools which I'm really interested in purchasing, however I have a few questions. Does anyone have…Continue
Started this discussion. Last reply by Florence Scialom Jan 17, 2012.
Multiple GSM Modems
19 Replies
Hello everyone.I currently have a Huawei e1750 GSM modem working great with FLSMS.I'm trying to reduce my SMS queue times as I get lots of SMS requests per minute via HTTP Trigger.I'm just wondering…Continue
Started this discussion. Last reply by Johnathon Hunter Dec 5, 2011.
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Florence Scialom replied to Johnathon Hunter's discussion GSM/SMS Pool Compatibility with FrontlineSMS
Johnathon Hunter replied to Johnathon Hunter's discussion GSM/SMS Pool Compatibility with FrontlineSMS"This is unfortunate, is there anything else I can do? I don't have the funds to pay for one to one support on this matter. :(
Regards,
Johnathon"
Johnathon Hunter replied to Pablo A. Destefanis's discussion IncomingMessageProcessor : messages blocking the queue, no more processing done ?"I wonder if this is related to the issue I'm having.
Sounds quite familiar, I leave my system unattended which then leads to messages being stuck on "Pending".
Regards,
Johnathon"
Alex Anderson replied to Johnathon Hunter's discussion GSM/SMS Pool Compatibility with FrontlineSMS"Hi Johnathon,
I'm afraid I still can't find any useful information in your logs.
Unfortunately we can't provide extensive free support to private sector organisations but if you contact info@frontlinesms.com you can get details of…"
Florence Scialom replied to Johnathon Hunter's discussion GSM/SMS Pool Compatibility with FrontlineSMS"Hi Jonathon,
Thanks very much for sending in the relevant section of your logs. We should have all we need now to identify this problem, and I have asked our lead developer Alex to take a look, so we will get back to you on this asap.
Thanks
Flo"
Johnathon Hunter replied to Johnathon Hunter's discussion GSM/SMS Pool Compatibility with FrontlineSMS"Sent another 2x logs with messages stuck on "Pending".
Regards,
Johnathon"
Johnathon Hunter replied to Johnathon Hunter's discussion GSM/SMS Pool Compatibility with FrontlineSMS"Just resent some new logs, caught the error early this time I believe.
Please keep me posted on progress.
Regards,
Johnathon"
Johnathon Hunter replied to Johnathon Hunter's discussion GSM/SMS Pool Compatibility with FrontlineSMS"Hi Laura,
I can only but try, it's going to be difficult but as soon as I'm able to do this I'll be sure to send the logs your way.
Merry Christmas to you too!
Regards,
Johnathon"
Laura Walker Hudson replied to Johnathon Hunter's discussion GSM/SMS Pool Compatibility with FrontlineSMS"Hi Johnathon
We're going to have to try and get the logs right after the error has occurred - would you be able to step up your checks on the server for a little while and try and spot it closer to the error cropping up?
Great to hear about…"
Johnathon Hunter replied to Johnathon Hunter's discussion GSM/SMS Pool Compatibility with FrontlineSMS"Oh dear.
Yes that's exactly what would have happened.
I run FrontlineSMS on my server 24/7 and unfortunately this issue happens at random intervals so it is difficult to know exactly when something is wrong til I check the server manually,…"
Alex Anderson replied to Johnathon Hunter's discussion GSM/SMS Pool Compatibility with FrontlineSMS"Hi Johnathon,
Really sorry to report this, but I can't find any entries relating to outgoing messages in your logs. Is it possible that your FrontlineSMS kept running for a long time after the send failures took place?
Alex"
Florence Scialom replied to Johnathon Hunter's discussion GSM/SMS Pool Compatibility with FrontlineSMS"Hi Jonathon,
Sorry to hear you're still having problems with this. Hopefully Alex should be able to help after taking a look at your logs; we will be sure to keep you posted, and get back to you to let you know if we can help asap.
Thanks,
Flo"
Johnathon Hunter replied to Johnathon Hunter's discussion GSM/SMS Pool Compatibility with FrontlineSMS"I'm still experiencing these problems unfortunately. I haven't been able to figure out the source of the problem.
I've sent my logs over, is there any way you could take a closer look for me Alex?
Thanks!"
Johnathon Hunter replied to Johnathon Hunter's discussion Multiple GSM Modems"I was using the Huawei E1750 modem on Windows XP.
I had a few issues trying to find compatible drivers but in the end I was able to send and receive text messages fine.
Thanks."
Josephine replied to Johnathon Hunter's discussion Multiple GSM Modems"Hello Jonathan,
You said that your Huawei E1750 modem works great. What kind of OS configuration do you have? does is work properly with Windows XP? Could you do this test for me? I'm planning on buying the same modem.
Any…"
Johnathon Hunter replied to Johnathon Hunter's discussion GSM/SMS Pool Compatibility with FrontlineSMS"Hmm, I can't see why any of those problems would occur.
The device has constant power, isn't moved and has an external antenna.
Thanks!"
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