Joy Kendi's Page

"I'm glad that helped! Please let me know which browser you were using before so that we can check on fixing this issue if it is still occurring. You can import contacts from excel if they are saved as CSV files.To do this, go to settings,…"

"I now understand your question.When you look at the right hand column where you have the text: 20 recipients(8 failed). You can click on 20 recipients and you will see a popup with a list of your contacts together with the status of the message…"

"When you reply to this thread, there's an option to upload files just below. You will be able to add attachements"

"Hi Edwin, These are the steps to adding contacts to a group: - On the contacts page, create new group. Once this is successful, the group is added under groups and you are redirected to all contacts - Click on the contact you want to add to the…"

"Hi, I have noted this is not in the version 2.0.3 release. Sorry about that and thanks for the feedback. The bug has been fixed in a version that will be released in the coming week and I will notify you as soon as it is ready for download. This…"

"Hi Edwin, You can add contacts to a group from the contacts page by checking the contacts you wish to add to the group, then select the group you would like to add them to from the "Add to group" dropdown. Ensure that you click on…"

"When you retry a failed message and it is successfully sent, it is no longer displayed in the pending messages section but moves to sent. You should therefore be able to see a successfully sent message in the sent messages section. Failed messages…"

"Hi Rex, If your modem's SIM card has a PIN, the modem is not automatically connected until you have input the PIN number. Click on edit in the error message and type in the PIN of the SIM card. Once this is done, you should be able to have a…"

"Hi, Later in 2012, we plan to build Forms functionality into FrontlineSMS Version 2 and we'll look into adding this functionality to support more mobile devices. Thanks"

"Hi Mallory, Welcome to the FrontlineSMS community. Frontlineforms do not work on the android platform so unfortunately you will not be able to use the forms with the new Samsung phones. Please have a look at this link…"

"Hi, Please confirm that you are currently using version 2.0.3 of the software. This has been resolved in later versions. The grouping is retained. Thanks, Joy"

"Hi, Unfortunately, there is currently no way of seeing the total number of contacts you have. We'll look into having that added. Did you manage to resolve the issues you raised earlier?"

"Hi Rex, Thanks for the feedback. The issues you have raised above were noted and fixed in later versions of the software. Please check to see that you are using the latest version of FrontlineSMS - 2.0.3 Thanks, Joy"

"Hello Dr. Dey, Having looked at the problem you are encountering, I would advice that you look at your database which you can access by going to the path displayed when you click on Help > Show configuration location. In the database, check if…"

"Hi Claudia, Glad you finally got FrontlineSMS working. If you need further help, please keep in touch, Joy, FrontlineSMS"

"Hi Bob, Looking at the problem again, I would suggest that  in Internet Explorer, go to Internet Options, on the connections tab, click on LAN settings and then UNCHECK 'Use a proxy server for your LAN', and then run FrontlineSMS and…"