Kati's Page

Kati replied to Kati's discussion huawei E1752 (unknown number) UNKNOWN (?: SIM PIN OK)

"sure! where can i find the logs?"

Aug 2, 2012

Geoffrey Muchai replied to Kati's discussion huawei E1752 (unknown number) UNKNOWN (?: SIM PIN OK)

"Hello Kati, Thank you for downloading FrontlineSMS2.0.3. Could you kindly send to us your logs so that we can analyse them to identify the problem. Regards, Geoffrey"

Jul 31, 2012

Kati posted a discussion

huawei E1752 (unknown number) UNKNOWN (?: SIM PIN OK)

Hi,I just downloaded FLSMS2.0.3 and launched it after my Huawei E1752 modem was already connected to my pc (COM11 according to my computer's Device Manager ). Under Settings -> Phones & connections, I added the GSM modem and filled in the com port, the PIN for the SIM card, and the baud rate. (I don't know the IMSI or serial number but the help documentation says that these are not necessary).FLSMS2.0.3 can't establish a connection. I get these errors. Any suggestions? Thanks!Failed to…See More

Jul 31, 2012

2 Comments

Morgan Belkadi replied to Kati's discussion Help! Server only communicates one-way through Nokia 9500 modem

"Ok, great! :-) Good luck with your project now! Best, Morgan"

Nov 11, 2010

Lochan Baratakke replied to Kati's discussion Help! Server only communicates one-way through Nokia 9500 modem

"Hello Morgan, it all works now. It turned out that the SIM on the GSM device FSMS was using couldn't send messages. It's all good, I just have to deal with the PHP that will synchronize the form values into our database. Thanks for the…"

Nov 11, 2010

Morgan Belkadi replied to Kati's discussion Help! Server only communicates one-way through Nokia 9500 modem

"First of all, try to go back to a working configuration, where you can send and receive texts. Might be a good first step :)"

Nov 10, 2010

Lochan Baratakke replied to Kati's discussion Help! Server only communicates one-way through Nokia 9500 modem

"Yep, I have reverted to the MySQL config. I see you've talked about the international number format on another thread, I've always used that format. I'm not really sure what I am to do now."

Nov 10, 2010

Morgan Belkadi replied to Kati's discussion Help! Server only communicates one-way through Nokia 9500 modem

"Hi Lochan, the database access has nothing to do with this, so your Wamp server is alright. If you successfully managed to receive texts, then you should revert to your previous configuration. Or maybe you didn't have a program running at that…"

Nov 10, 2010

Lochan Baratakke replied to Kati's discussion Help! Server only communicates one-way through Nokia 9500 modem

"Hi Morgan, I use phpMyAdmin on WAMPServer to access the database that FSMS relies on. It may be the only other application with access to that port (3306). I have now reverted to using the default database on FSMS (h2), but the problem persists. At…"

Nov 10, 2010

Morgan Belkadi replied to Kati's discussion Help! Server only communicates one-way through Nokia 9500 modem

"Thanks, Ken! From what I can see in the logs ("Port already in use"), it seems that you have another program running which is creating conflict with FrontlineSMS... Try killing all these conflicting applications. Best, Morgan"

Nov 10, 2010

kiwanja replied to Kati's discussion Help! Server only communicates one-way through Nokia 9500 modem

"From what I recall (you should be able to find this if you look through the forum for "Nokia 9500") this phone does not support FrontlineForms if being used as the modem attached to the computer. Morgan will no doubt find something in the…"

Nov 10, 2010

Morgan Belkadi replied to Kati's discussion Help! Server only communicates one-way through Nokia 9500 modem

""You don't have permission to access this file". Can you send the file regularly, as clicking "Help"/"Submit error report" in FrontlineSMS? Cheers, Morgan"

Nov 10, 2010

Lochan Baratakke replied to Kati's discussion Help! Server only communicates one-way through Nokia 9500 modem

"Hey Morgan, I've tried to fix the problem from the info on the troubleshooting page - it hasn't helped. Please find the log attached. Thanks!"

Nov 10, 2010

Morgan Belkadi replied to Kati's discussion Help! Server only communicates one-way through Nokia 9500 modem

"Hi Lochan, first of all, have you gone through the whole "Troubleshooting" section of the help page? If not, I'd suggest you try that first. If you got no luck, send us your logs (steps described in the same help page), we'll…"

Nov 10, 2010

Lochan Baratakke replied to Kati's discussion Help! Server only communicates one-way through Nokia 9500 modem

"Yep, that's the one I'm using Morgan. How do you suggest I go about this now?"

Nov 10, 2010

Morgan Belkadi replied to Kati's discussion Help! Server only communicates one-way through Nokia 9500 modem

"Hi Lochan, base on the requirements page, the only Wavecom modem compatible is the FastTrack GSM modem, plugged on the Serial bus. Is that what you're using? Morgan"

Nov 10, 2010