Metromates's Page

"Hi Faisal Just to clarify - Reminders was code contributed from the Community, which is why we don't support it in-house. I can ask the developer if he can help but I'm not sure he is still available to work on this,…"

"Hello Faiser, Thanks for the clarification. The issue you have reported is a known issue, however, we do not support the reminder's functionality. We apologize for any inconvenience incurred. Geoffrey"

"Hi, I have in total 128 contacts.  Within the contacts tab, these are split into two pages (100, page 1, 28, page 2).  It is possible to use the left / right keys to navigate between them. When creating a new reminder, in the pop up…"

"Hello Faisal, When you create a new Reminder, you should be able to see all your contacts under the recipient section of the popup. Kindly confirm that this is so. Geoffrey "

"No I do not.  On the Contacts tab, the left / right arrows are active and I can see all my contacts.  Only on the Reminders tab can I not see my full list of contacts."

"Hello Faisal, When you scroll down the current list of contacts on display, are you able to see the full list of contacts? Regards, Geoffrey"

"Hi Faisal Kenya had a holiday today for the inauguration of the new President but we will get the developers on the case first thing tomorrow. Thanks Laura"

"Hi Sila, Thanks for your reply. I have tried restarting numerous times though this does not resolve the issue.  Do you have any other suggestions? Thanks"

"Hi I too have this issue.  The pagination controls are inactive and the page count is 1 of 1.  There are 2 pages of contacts. Any suggestions? Thanks"

"Hi, Could you send attach your logs to this thread. Could you also give more details such as whether it happened again, or what is the scenario in which it occurs or how often it occurs. Thank you"

"Hi Metromates, That sounds like it may well be a bug, but we've just tried in the office and could not replicate it. There are pagination controls below the contact list in the new reminder window (left and right arrows), are these working for…"

"Thank you so MUCH. This was very helpful. Brittany"

"Hi Brittany, I believe the problem is caused by a software bug. By looking at the screen shots, it seems that pagination is not working as it should. Try clicking on the green arrows at the bottom and see if your new reminder message will show…"

"I am using Version: 1.6.16.3   The first picture is the set up of how I intended on sending the email. Once I set up the reminder the new screen(2nd picture) says on the bottom left hand corner "Email reminder created" But when I…"

"Hi Brittany, Could you please send us a screen shot of the Create Reminder window containing the data you entered when you encountered the problem. We would like to recreate the same problem on our end and see how we can best assist you.Please also…"