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Metromates
  • Los Angeles, CA
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I can't see all my contacts when trying to set up reminders
12 Replies

After adding new contacts to Frontline I went under the "Reminders Tab" to set up new reminders. I got up to a certain number and then realized all the new contacts I had just added were not showing…Continue

Started this discussion. Last reply by Laura Walker Hudson Apr 11, 2013.

I can't delete my contacts.
2 Replies

I I tried to delete a contact and when I clicked the "Delete Contact(s)" tab, an error message popped up. Please help.…Continue

Started this discussion. Last reply by Vaneyck Seme Oct 31, 2012.

Messages not being saved to reminders
5 Replies

HELLO ALL!,I have tried to schedule future sms/email messages using the REMINDERS TAB. I have been able to do this in the past but now I click save and it says reminder created in the bottom left…Continue

Started this discussion. Last reply by Metromates Oct 10, 2012.

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Laura Walker Hudson replied to Metromates's discussion I can't see all my contacts when trying to set up reminders
"Hi Faisal Just to clarify - Reminders was code contributed from the Community, which is why we don't support it in-house. I can ask the developer if he can help but I'm not sure he is still available to work on this,…"
Apr 11, 2013
Geoffrey Muchai replied to Metromates's discussion I can't see all my contacts when trying to set up reminders
"Hello Faiser, Thanks for the clarification. The issue you have reported is a known issue, however, we do not support the reminder's functionality. We apologize for any inconvenience incurred. Geoffrey"
Apr 11, 2013
Faisal Tayebjee replied to Metromates's discussion I can't see all my contacts when trying to set up reminders
"Hi, I have in total 128 contacts.  Within the contacts tab, these are split into two pages (100, page 1, 28, page 2).  It is possible to use the left / right keys to navigate between them. When creating a new reminder, in the pop up…"
Apr 11, 2013
Geoffrey Muchai replied to Metromates's discussion I can't see all my contacts when trying to set up reminders
"Hello Faisal, When you create a new Reminder, you should be able to see all your contacts under the recipient section of the popup. Kindly confirm that this is so. Geoffrey "
Apr 11, 2013
Faisal Tayebjee replied to Metromates's discussion I can't see all my contacts when trying to set up reminders
"No I do not.  On the Contacts tab, the left / right arrows are active and I can see all my contacts.  Only on the Reminders tab can I not see my full list of contacts."
Apr 10, 2013
Geoffrey Muchai replied to Metromates's discussion I can't see all my contacts when trying to set up reminders
"Hello Faisal, When you scroll down the current list of contacts on display, are you able to see the full list of contacts? Regards, Geoffrey"
Apr 10, 2013
Laura Walker Hudson replied to Metromates's discussion I can't see all my contacts when trying to set up reminders
"Hi Faisal Kenya had a holiday today for the inauguration of the new President but we will get the developers on the case first thing tomorrow. Thanks Laura"
Apr 9, 2013
Faisal Tayebjee replied to Metromates's discussion I can't see all my contacts when trying to set up reminders
"Hi Sila, Thanks for your reply. I have tried restarting numerous times though this does not resolve the issue.  Do you have any other suggestions? Thanks"
Apr 8, 2013
Faisal Tayebjee replied to Metromates's discussion I can't see all my contacts when trying to set up reminders
"Hi I too have this issue.  The pagination controls are inactive and the page count is 1 of 1.  There are 2 pages of contacts. Any suggestions? Thanks"
Apr 7, 2013
Vaneyck Seme replied to Metromates's discussion I can't delete my contacts.
"Hi, Could you send attach your logs to this thread. Could you also give more details such as whether it happened again, or what is the scenario in which it occurs or how often it occurs. Thank you"
Oct 31, 2012
Sitati Kituyi replied to Metromates's discussion I can't see all my contacts when trying to set up reminders
"Hi Metromates, That sounds like it may well be a bug, but we've just tried in the office and could not replicate it. There are pagination controls below the contact list in the new reminder window (left and right arrows), are these working for…"
Oct 29, 2012
Metromates posted discussions
Oct 26, 2012
Metromates replied to Metromates's discussion Messages not being saved to reminders
"Thank you so MUCH. This was very helpful. Brittany"
Oct 10, 2012
MIchael Wanyoike replied to Metromates's discussion Messages not being saved to reminders
"Hi Brittany, I believe the problem is caused by a software bug. By looking at the screen shots, it seems that pagination is not working as it should. Try clicking on the green arrows at the bottom and see if your new reminder message will show…"
Oct 10, 2012
Metromates replied to Metromates's discussion Messages not being saved to reminders
"I am using Version: 1.6.16.3   The first picture is the set up of how I intended on sending the email. Once I set up the reminder the new screen(2nd picture) says on the bottom left hand corner "Email reminder created" But when I…"
Oct 9, 2012
MIchael Wanyoike replied to Metromates's discussion Messages not being saved to reminders
"Hi Brittany, Could you please send us a screen shot of the Create Reminder window containing the data you entered when you encountered the problem. We would like to recreate the same problem on our end and see how we can best assist you.Please also…"
Oct 9, 2012

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