Moises P Ramirez's Page

"Hi Sarah, Glad to hear that things are working again - sounds like a bit of a mystery, so let me know if you have any more problems like this. Re: reminders, this plugin was implemented by a third party and unfortunately we are unable to support…"

"Hi Sarah.. If you are using Windows XP, then go to C:\Documents and Settings\[USER FOLDER]  and then check, whether there are two folders beginning with the name FrontlineSMS. If there are, then keep the recent one and delete the other. Hope…"

"Hi Alex, Thank you for your assistance.  I did not recently update FrontlineSMS or remove any associated files at least intentionally.  Prior to getting your message I ended up restoring computer to prior date and was able to get it to…"

"Hi Sarah, This seems to be a problem with your database configuration.  Did you recently update FrontlineSMS, or remove any associated files? The following should allow FrontlineSMS to start normally, although I am not sure if it will read…"

"Thanks for letting me know Sarah. Ill check in with the developer team and get back to you. Kavita"

"Hi Kavita, I did try renaming but like Moises with no luck either. What I pasted above is the log that was produced within the error message window. I attempted to send by email through the error message window but it appeared to not be…"

"Hi Sarah, Did you by chance try renaming the database as suggested to Moises above? I can suggest you give that a try. In the meantime, can you please send us your logs - I can have the developers take a look at it to determine the exact…"

"Hi Ken or whoever may be able to help. I have been trying to search for solution for a fatal error.  The prior entry looks similar and looks like the individual was unable to fix.  I ended up trying to uninstall FrontlineSMS program and…"