FrontlineSMS let users send, receive and manage SMS over a mobile network.

Richard Okyere Richard
  • Male
  • Accra
  • Ghana
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FrontlineSMS failure to deliver messages
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Hi Colleagues,Am confronting challenges in delivering sms to receipients. Though the system marked messages as sent receipients did not received such messages. Can anyone help me out?ThanksContinue

Started this discussion. Last reply by Richard Okyere Richard Oct 24, 2012.

Frontline SMS Auto Reminder SMS Fails to Deliver
3 Replies

Hi Colleagues,I am currently using frontlinesms version to send sms to mentees we are mentoring in a project called MCHIP. However am confronted with the following challenges:the software is…Continue

Started this discussion. Last reply by Richard Okyere Richard Oct 15, 2012.

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Why are you interested in FrontlineSMS? How did you hear about it? (To help us filter out spammers, we need as MUCH detail as possible, else we may not be able to approve your request. If you'd rather not share this information openly please email before joining)
MCHIP/Ghana mMentoring Intervention Design

Theory: Given competency (training), Retention + Confidence  Performance
Hypothesis: Mobile mentoring will support retention (of competencies in BEmONC) and boost confidence (in performing BEmONC functions & teaching BEmONC) leading to improved performance (teaching BEmONC)
Acknowledgement: We won’t be considering other impediments to performance, e.g., supplies, time, salary, etc.

Target areas:
2. Newborn Resuscitation
3. Manual Removal of the Placenta
4. PE/E

For each target area there will be 10 text messages—5 reinforcement statements and 5 quiz questions—delivered on workdays for a total of two work weeks of messages. Each set of 10 questions will be repeated once immediately following the first set resulting in 4 full weeks of text messages per target area. In total, 40 messages will be developed. The delivery and receipt of text messages will be logged by the text messaging software (e.g., FrontlineSMS).

There will be 2 1-on-1 structured case study phone calls for each target area. 1-on-1 phone calls will be conducted for the first 4 days of the second and fourth weeks of text message delivery. Each day mentors will call two tutors/preceptors. Each mentor will determine which two tutors/preceptors they will call on what weekdays and maintain the same call schedule (which two tutors on what weekday) throughout the intervention. In total, 8 case studies will be developed. Consultation phone calls initiated by the tutors/preceptors, potentially by flashing/beeping their mentor, will be ad-hoc, as needed and not scheduled in advance. All phone calls—both 1-on-1’s and consultations—will be tracked using a Mentor’s call log (e.g., Excel spreadsheet
Tell us about you. (Please also add an image to your profile)
I am Strategic Information Advisor with Jhpiego Ghana Office. I work closely with Technical Advisors / Project Directors, Jhpiego staff, Donors, Ministry of Health, Ghana Health Services and Ghana Armed Forces in addition to other relevant stakeholders and development partners, to support high quality project implementation with activities that are technically and clinically accurate.

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