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Trishan de Lanerolle
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Trishan de Lanerolle's Discussions

Sending message from 'pending' to 'failed' seems to stop FrontlineSMS with Exception Error!
5 Replies

Hi, We sporadically get an error that a send message goes from pending to failed and it seems to stop frontlinesms (running version 1.6.16.3) from being able receive or send messages beyond that…Continue

Started this discussion. Last reply by Domingo Liotta Jun 30, 2011.

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Latest Activity

Trishan de Lanerolle replied to Survivors Connect's discussion Haiti Help: GSM modem and SIM card issues
"Hi, Sorry for the late reply, we got caught up with the project out in the mountains for testing and before we knew it we were back in the States. We did find a resolution to this by talking to Digicel and getting a Huwaei Modem from them. We have…"
Jul 13, 2011
Trishan de Lanerolle replied to Survivors Connect's discussion Haiti Help: GSM modem and SIM card issues
"Hi Ken and Aashika, Thanks for your replies. I checked the sim in a regular phone and it worked without any pin to send and receive. I should try it with a Voila sim card.Need to get my hands on one of them.   Aashika, You are correct, we have…"
Jul 1, 2011
Trishan de Lanerolle replied to Survivors Connect's discussion Haiti Help: GSM modem and SIM card issues
"Hi, We are currently in Jacmel Haiti trying to configure an instance of FrontlineSMS to help monitor a food distribution program for a NGO here. Our tests with multitech GPRS modem worked great state side. However down here it's refusing to see…"
Jun 30, 2011
Domingo Liotta replied to Trishan de Lanerolle's discussion Sending message from 'pending' to 'failed' seems to stop FrontlineSMS with Exception Error!
"Good luck in Haiti   Hope your project goes well there. Are you also using frontlineSMS?   :)"
Jun 30, 2011
Trishan de Lanerolle replied to Trishan de Lanerolle's discussion Sending message from 'pending' to 'failed' seems to stop FrontlineSMS with Exception Error!
"Hi Domingo, Thanks for your reply. It hasn't crashed on us recently. I'm in Haiti this week running into another set of SMS related problems. :-) Trishan  "
Jun 30, 2011
Domingo Liotta replied to Trishan de Lanerolle's discussion Sending message from 'pending' to 'failed' seems to stop FrontlineSMS with Exception Error!
"Hello Trishan: Here is the screen.Its the screen that says pending - sent - failed  YYou can check on the phone Tab to see if the modem is still connected when this happens "
Jun 26, 2011
Trishan de Lanerolle replied to Trishan de Lanerolle's discussion Sending message from 'pending' to 'failed' seems to stop FrontlineSMS with Exception Error!
"Hi Domingo, Thanks for the reply. What do you mean right clicked and reset it to active. Can you please explain which screen you clicked on.    The machine we will be running frontlineSMS will probably not be supervised and if FrontlineSMS…"
Jun 26, 2011
Domingo Liotta replied to Trishan de Lanerolle's discussion Sending message from 'pending' to 'failed' seems to stop FrontlineSMS with Exception Error!
"Hello I had some messages failed too but instead of restarting Frontline I could right click on the failed screen and reset it to active.   I´m not sure it blocked my software from working because it occured only a couple times for…"
Jun 25, 2011
Trishan de Lanerolle updated their profile
Jun 25, 2011
Trishan de Lanerolle posted a discussion

Sending message from 'pending' to 'failed' seems to stop FrontlineSMS with Exception Error!

Hi, We sporadically get an error that a send message goes from pending to failed and it seems to stop frontlinesms (running version 1.6.16.3) from being able receive or send messages beyond that point until it's restarted. We have to shutdown frontlineSMS and restart to recover and continue to receive incoming messages. We are using a MultiModem GPRS Model MTCBA-G-U-F4. FrontlineSMS sends messages out without any problem, until it seems to chock on a random send message, very similar to the…See More
Jun 25, 2011
Trishan de Lanerolle is now a member of FrontlineSMS
Jun 9, 2011

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Working on a mobile data collection application for a non-profit.
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Project Manager, systems administrator
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