FrontlineSMS let users send, receive and manage SMS over a mobile network.

This is an interview with Alexander Ngalande, the Home-Based Care nurse at St. Gabriel's Hospital in Namitete, Malawi. The hospital serves 250,000 people spread over a 100-mile radius. FrontlineSMS ( is the center of a new, SMS-based communications project linking Community Health Workers (CHWs) and remote patients to the hospital's services.

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Comment by Josh Nesbit on August 19, 2008 at 7:44pm
Hey Kristi -

I've embedded the video on my blog:

Here's the Youtube link:

Thanks! Let me know if you have any problems.

Comment by Kristi Miller on August 19, 2008 at 12:09pm
For some reason the feed isn't available any more. Is there another link? Thx.
Comment by kiwanja on August 17, 2008 at 4:54am
Great interview, Josh (and Al)!

Nothing really beats getting the story from the users themselves. Sounds like there is a real sense of ownership at the hospital, which is key if this is to prove sustainable. It will be interesting to see how other clinics and hospitals react as news spreads of its use at St. Gabriel's (and, as you know, news is spreading). With a little bit of hardware and a modest messaging budget, there's nothing stopping what you've helped happen there happening in other places. This is what makes it so exciting, I think.

Great work.


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